Privacy Policy

Effective Date: 23/01/2025

Ola Satya refers to Aleksandra Kinga Zygmunt.

Ola Satya respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By engaging in our coaching services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect personal data necessary to provide our coaching services and improve your experience. The types of data we collect include:

A. Information You Provide Directly

  • Personal details: Name, email address, and contact information.

  • Health information: Any relevant information shared during booking or sessions that helps customize your coaching experience.

  • Payment information: Details related to payment methods (e.g., PayPal or Revolut account information).

B. Automatically Collected Information

  • Device data: IP address, browser type, and operating system when you interact with our website.

2. How We Use Your Information

We use your personal data for the following purposes:

  1. Service Delivery: To schedule and conduct coaching sessions.

  2. Communication: To send you updates, respond to inquiries, and manage bookings.

  3. Payments: To process payments securely and confirm transactions.

  4. Personalization: To tailor coaching sessions to your needs and goals.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contractual necessity: To deliver the coaching services you have booked.

  • Consent: For processing sensitive data, such as health information, that you voluntarily provide.

  • Legal obligations: To comply with tax, accounting, or other legal requirements.

4. Sharing Your Information

We value your privacy and do not sell or rent your personal data. However, we may share data in limited circumstances:

  • Service providers: Third parties such as payment processors (e.g., PayPal, Revolut) to facilitate transactions.

  • Legal compliance: If required by law, such as to comply with a legal obligation or respond to lawful requests from authorities.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • Session notes are stored securely for personal use only and are deleted once no longer relevant.

  • Payment records are retained for tax and accounting purposes as required by law.

6. Your Rights

As an individual under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct inaccurate or incomplete data.

  • Deletion: Request that we delete your data (“right to be forgotten”).

  • Objection: Object to the processing of your data for specific purposes.

  • Portability: Request the transfer of your data to another service provider.

  • Withdraw consent: If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at ola.satya88@gmail.com. We will respond within one month as required by GDPR.

7. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure, including:

  • Secure storage of session notes and personal details.

  • Encrypted payment processing via trusted providers (e.g., PayPal, Revolut).

However, no online system is completely secure, so we cannot guarantee absolute security.

8. International Data Transfers

As a Spain-based business, your data is processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as contractual agreements or adequacy decisions.

9. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device to remember preferences and improve functionality.

You can manage or disable cookies through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: ola.satya88@gmail.com
Business Location: Spain